Terms and Conditons

Shipping & Delivery

  • Some glass items are hand made, some items may be slightly different than pictured.
  • Your order will be processed immediately and will ship as soon as possible.
  • Signature Required for all eNails

Return Policy

  • Unclaimed or rejected packages will be charged the shipping cost if a refund isn’t asked for please keep in mind will be charged for the shipping cost to you.
  • IF ANY CHARGE-BACKS OR CHARGE DISPUTES ARE FILED, YOU WILL BE BANNED FROM OUR SITE AND SUPPORT, AND YOU WARRANTY WILL BE OVER (FRAUD IS A CRIME)
  • WE HAVE A SIMPLE EASY NO HASSLE WARRANTY SPECIFICALLY TO MAKE YOU HAPPY, JUST CALL (844) 420-7420 or email info@420Life.com within 24 hours to notify us of the problem.
  • Inspect any fragile items upon receiving delivery, only sign for package once you have fully reviewed each item and it’s good then you can use it.  There can be no sign of use if exchanging for arriving damaged
  • NO REFUND OR EXHANGES ON USED GLASS OR QUARTZ
  • if your order arrives damaged, you need to call (844) 420-7420 or email info@420Life.com within 24 hours to notify us of the problem. We will request that you send us the item back to us and we will send you out a replacement once we receive the damaged item back to us.
  • We may also require photos
  • NO REFUNDS AFTER USE

*All product return shipments must include all original internal packing materials, boxes and containers any missing material you will be charged for.

If you wish to Change, Cancel or Return your order, there will be a 18% additional restocking fee on the total of your order. If you wish to Return your order you must pay shipping and return shipping charges.

Any return for a refund may be subject to a 18% restocking fee. This fee may be waived for the following reasons:

  • Carrier damage
  • Defective product
  • Product does not match advertising
  • Received incorrect product
  • Product was an extra item not ordered

Note: Any return that is misrepresented as being for any of the above reasons will automatically have the restocking fee applied even if it was initially waived.

In order to avoid confusion, you can always contact us before you purchase so that we may help you order exactly what you need. Refunds will be made by credit card refund, or store credit only. There are no cash refunds.

Non-Returnable items

  • Upon inspection of returned items, CGP ENT reserves the right to refuse anything that either looks or smells like it has been contaminated with a foreign substance and/or appears to be used.
  • Any items that have been used and are not in New Original Condition may not be returned.

Return Shipping Costs

customers are responsible for all return shipping costs. Once the returned item has been received at our facility, a customer representative will contact you about any additional shipping charges if required.

 

Warranty

Warranty of any kind is void if the following are evident upon receiving the unit for inspection:

  • Excessive physical abuse
  • Water damage
  • Tampering with the metal enclosure in any way
  • DO NOT ATTEMPT TO FIX ANYTHING YOURSELF (THIS VOIDS ALL WARRANTY AND IS DANGEROUS)


The device is meant to reach a high temperature for a time up to six hours. Do not leave the heating element on when you are not around, that is irresponsible even with an auto timer. This device can get extremely hot and cause combustion if used improperly, we warn you to use them strictly to our guidelines or you may get burnt… Don’t touch the heating element, it’s hot.

That being said, if you do adhere to our guidelines we will replace your product under our warranty if it stops working properly.

Heating Element Terms and conditions

Warranty of any kind is void if the following are evident upon receiving the unit for inspection:

  • Excessive physical abuse
  • Water damage
  • Tampering with the coil, plugs, or cable in any way other than its intended use will void its warranty
  • DO NOT ATTEMPT TO FIX ANYTHING YOURSELF (THIS VOIDS ALL WARRANTY AND IS DANGEROUS)

We do not warrant the use of our product with any illicit substances.
We do not warrant the use of our product with other brand controllers.

The device is meant to reach a high temperature for a time up to six hours. Do not leave the heating element on when you are not around, that is irresponsible even with an auto timer. This device can get extremely hot and cause combustion if used improperly, we warn you to use them strictly to our guidelines or you may get burnt… Don’t touch the heating element, it’s hot.

That being said, if you do adhere to our guidelines we will replace your product under our warranty if it stops working properly with the exact same or equal (=) value product,  or if unavailable a store credit may be offered.  Sometimes occasionally some colors can sell out, certain replacement colors are can sometimes be unavailable you can either receive a store credit or wait for us to restock them

Use Of Site

  • This site may contain other proprietary notices and copyright and trademark information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.  CGP ENT  and all subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, including, without limitation, if CGP ENT  believes that customer conduct violates applicable law or is harmful to the interests of 420 Life and its subsidiaries.
  • WE RESERVE THE RIGHT TO REFUSE SERVICE/GOODS.
  • Certain substances and products advertised within this site may not be legal in all countries. We would request that all customers check the laws of their country before ordering products from our website.
  • All books are sold for information and educational reference only. In no way do we wish users of the site to fall foul of laws regarding controlled substances.
  • All items of smoking paraphernalia are for ornamental purposes or for the use of legal smoking mixes only. They are NOT intended for illegal use.
  • All videos are shot using legal smoking mixes. The use of real cannabis is not encouraged.
  • By using this site, you are acknowledging your consent to these terms and conditions.
    IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS SITE.

Restrictions on Use

– This site is available only for your personal, non-commercial use. You may not copy, reproduce, republish, post, distribute, transmit, or modify in any way any part of this site. Do not use for illegal or unintended uses.

Trademark Notice

– All names, logos, and trademarks are the property of CGP ENT  . and you may not use any of such materials for any purpose without the express written agreement of CGP ENT  . Violators will be federally prosecuted and criminally and financially liable.

  • BY USING THIS SITE, YOU ARE ACKNOWLEDGING YOUR AGREEMENT TO OUR TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT PROCEED.
  • All of our smoking accessory products are intended for tobacco use only. You must be 21 years old to purchase glass ware or any other products from this website.  It is your responsibility to know your state and local laws regarding the possession of and use of tobacco water pipes and accessories. By proceeding you are stating that you of legal age for such products.
  • All products will be processed by either a credit card or debit card. By purchasing products on this website with credit card payment you agree that you are the current card holder or authorized by the issuer
  • By purchasing products on CGP ENT   website with credit card payment you agree that you are of legal age in your state to purchase such items.
  • CGP ENT  or its employees, third party contracts, and manufactures, are not responsible for the use and practice of any instructions herein. Those who follow all broadcast listed or served herein assume all risk of being offended or suffering any other form of damage.
  • CGP ENT  or its owners, operators, and staff will NOT be held liable for any illegal activity, legal recourse, or lawyer’s fees resulting from the purchase and/or use of any of our products. Our site is for informational use. Also, any governmental employee, agency, or agent must identify themselves to the operators of CGP ENT . upon their entering the site, and when ordering any products from our site.
  • CGP ENT  . will not be liable for damages of any kind, including, without limitation, special or consequential damages, arising out of your access to, or inability to access, this site or your use of, or reliance upon, this site or the contents of this site. In addition, 420 LIFE. has no duty to update this site or the contents of this site and CGP ENT . will not be liable for your use of other web sites which you may access via certain links within this site. These links and other “resources” referenced on this site are provided merely as a public service to users of the World Wide Web and inclusion in 420 LIFE. site does no constitute an endorsement by or affiliation with CGP ENT .
  • CGP ENT . will not be liable for damages of any kind, including, without limitation, special or consequential damages, arising out of your use of our products.
  • Always use caution when using any of our products.
  • Never leave anything you purchased from this site on and unattended.
  • USE EXTREME CAUTION especially around any children, extra caution around small children or mentally ill people or any persons under the age of 21 or anyone under the legal adult age in your state or country.
  •  Always use caution around electrical and hot devices. Do not use near liquids, water, flammable substances, liquids,  or gases.
  • always use caution when using any electrical device, be mindful that it is very hot and can be dangerous if left unattended. NEVER LEAVE UNATTENDED (DO NOT LEAVE ON WHEN YOU SLEEP OR LEAVE THE ROOM FOR SAFETY)
  • DO NOT USE ANY OF OUR DEVICES WHILE UNDER THE INFLUENCE OF ANY DRUGS OR ALCOHOL.

Privacy Poilicy

Your privacy is of great concern, if you want to read our privacy policy it can be found by clicking here