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Customer Return Deposit / Replacement Discount
Original price was: $100.00.$95.00Current price is: $95.00.
Customer Return Deposit / Replacement Discount
This is a deposit for a return and is 100% completely refundable after we receive your defective item within warranty.
in order to receive your refund you MUST SAVE YOUR ORDER NUMBER or it cannot be refunded for the warranty replacement!
if outside the warranty this will be only a replacement no refund will be issued
In stock
Product Description
Customer Return Deposit / Replacement Discount
This is a deposit for a return and is 100% completely refundable after we receive your defective item within warranty.
in order to receive your refund you MUST SAVE YOUR ORDER NUMBER or it cannot be refunded for the warranty replacement!
if outside the warranty this will be only a replacement no refund will be issued
“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it.” – Steve Jobs
2 reviews for Customer Return Deposit / Replacement Discount
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Antonio Prescimone (verified owner) –
They have great customer service. Super nice and knowledgeable.
Mitch –
This wasn’t a purchase per se, but a clever method for facilitating the expedient return and replacement of a malfunctioning unit. In my 710 Life Micro Mini review posted on my blog, Swedish Flying Saucer , I noted that the digital micro mini units at times require a reset for corrective recalibration of the thermostat. This is noted in the instructional manual and is the same kind of reset one might have to do with a cell phone. Unfortunately, my unit would not reset properly when recalibration was needed, indicating a defective unit (I don’t know exactly what part had failed). Fortunately, the folks at 710 Life / 420 Life are eager to ensure customer satisfaction and do not quarrel when a problem arises. Instead, they do everything to try to help. First, they try to give you troubleshooting advice. If that fails and a replacement unit is required, the company offers a method for users to not have to be without an enail for an extended period of time. They offer a replacement discount program. As soon as it is determined that you require a replacement you can go on their website and make a $75 credit card deposit, at which point the company ships you the replacement unit. Your $75 deposit is credited back to you when the company receives the defective unit. In other words, if your unit craps out on a Tuesday, you could do the replacement deposit and have the replacement as early as Wednesday. Meanwhile, you have a few days to package the defective unit and get it to USPS. This system worked flawlessly for me. The company also included a little free goodie for me in consideration of the problem, which I appreciated. And don’t be discouraged if you call and get voice mail and are unable to leave a message. They track missed calls and will call you back. They will also respond to e-mails, though, again, you may not receive an instantaneous reply. I get the sense that they are more active in the afternoons and evenings than the mornings. And my replacement unit has worked like a chance and my love of the brand, product & company have only been strengthened by going through this process. Well done 710 Life / 420 Life!!